With a rainforest scattered with Mayan ruins in 1 direction and the white-sand beaches and coral reefs of the Caribbean in the other, Cancun is a traveler’s paradise. Whether you’re snorkeling amid candy-striped fish or marveling at Yucatan archaeology, this Mexican resort makes for a trip to remember.

The city comprises 2 distinct areas: the traditional downtown area, El Centro, and the Zona Hotelera, an energetic beachfront haven of high-rise hotels, nightclubs, shops and restaurants. The tourist area is part of the world’s second-largest barrier reef, which stretches more than 600 miles (966 kilometers).

Titanium Members will enjoy the Platinum inclusion for this DreamTrips experience.

On this DreamTrip to Cancun, Mexico, Platinum Members will be treated to treated to an exclusive, per-person farewell dinner on the beach on Day 4 (7-10 p.m.). Indulge, mix and mingle with your fellow DreamTrippers in a pretty seaside setting as you share memories of your fabulous time in the Yucatan Peninsula.

Life is great when you’re a Platinum Member!

All-inclusive, meal-and-beverage package at the resort, including all buffet and a la carte meals, snacks and beverages.

Pilar, our DreamTrips host, will guide you through your adventure in Cancun!  Watch her video to learn more.

Day 1

Arrive at the airport and transfer to the resort, timing based on flight details provided.
Check into the resort at any time after 3 p.m.
Noon – 6 p.m.: Visit the welcome table in the resort lobby.
7-10 p.m.: Welcome reception and dinner at the resort’s terrace outdoor space.

Day 2

A day at your leisure. We suggest that you take advantage your included spa treatment — choose from 3 amazing options*. You can also enjoy the resort’s all-inclusive amenities — including magnificent pools, world-class shopping, spectacular bars and lounges and more — or Limitless All-Inclusive activities and services**.

Day 3

A day at your leisure. We suggest that you take advantage your included spa treatment — choose from 3 amazing options. You can also enjoy the resort’s all-inclusive amenities — including magnificent pools, world-class shopping, spectacular bars and lounges and more — or Limitless All-Inclusive activities and services.

Day 4

A day at your leisure. We suggest that you take advantage your included spa treatment — choose from 3 amazing options. You can also enjoy the resort’s all-inclusive amenities — including magnificent pools, world-class shopping, spectacular bars and lounges and more — or Limitless All-Inclusive activities and services.

Day 5

Check out of the resort by noon.
Transfer to the airport, timing based on flight details provided.

*See Additional Information for details and options.
**Limitless All-Inclusive activities and services are available at only a 25% service charge. See Additional Information for details.

Itinerary subject to change.

Get away to a seaside paradise and spoil your inner child at the Hard Rock Hotel Cancun. You’ll receive the rockstar treatment with all-inclusive food and fun — soak in a hot tub, lounge on the beach or treat yourself to a spa treatment — the possibilities are endless!

Resort features:
• 6 restaurants and 7 bars, including 2 swim-up bars. Please note: Some restaurants at this resort may enforce a dress code. Please check the resort website for more information.
• 1 lagoon-style outdoor pool with a wading pool and 2 terrace outdoor pools, including 1 for adults only.
• Rock Spa^® with whirlpool, steam room and sauna, along with Rhythm and Motion, a fully immersive music-centric spa menu.
• Outdoor hydro-spa tubs, including 1 for adults only.
• Body Rock^® Fitness Center.
• Hard Rock Golf™ championship 18-hole course.
• Lighted tennis and basketball courts.
• Billiards and table tennis.
• Beach sun loungers, towels and umbrellas to use during your stay.
• Hard Rock Roxity Kids Club™.
• Daily on-site entertainment and activities, including land and water sports.
• Posh^® Beauty Salon.
• Rock Shop^® gift shop with souvenirs and more.
• Music Lab.
• Complimentary Sound of Your Stay program.
• Complimentary parking.

Deluxe Gold Room accommodations with:
• 1 king bed or 2 double beds. Please note: Bedding type is subject to hotel availability. Child pricing is based on sharing existing bed(s). No extra bed available. Complimentary baby cribs are available.
• Maximum occupancy 4 people plus 1 child age 3 years or younger using a crib in rooms with 2 double beds; maximum occupancy 2 people plus 1 child age 12 years or younger using a crib or a rollaway bed in rooms with 1 king bed.
• Balcony furnished with a table and 2 chairs.
• In-room temperature control.
• Private bathroom with shower and double-hydro spa bathtub.
• LCD television with satellite channels.
• Laptop-sized digital safe.
• Direct-dial telephone.
• Bluetooth^® wireless alarm clock radio.
• Rock Spa bath amenities.
• Bathrobe and slippers to use during your stay.
• Hairdryer.
• Iron and ironing board.
• Liquor dispenser.
• Minibar with soda, bottled water, juice and domestic beer.
• Purified water.
• Coffee maker.
• Complimentary Wi-Fi in your room and throughout the resort.

Check-in: 3 p.m.
Checkout: noon.
Minimum check-in age is 18.

Hard Rock Hotel Cancun
Boulevard Kukulcan Km 14.5, Zona Hotelera
Cancun, Quintana Roo 77500, Mexico

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Pricing for children for this all-inclusive resort may differ from (and be greater than) pricing for adults. Click BOOK IT to check. If the pricing for children differs from the pricing for adults, refer to the Policies section for further details.

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Hotel Check-in Requirements

By booking this DreamTrip I understand that the hotel may request a credit card upon check-in. The hotel may request the credit card in order to: a) place a monetary hold of US$50-200; or b) hold for incidental, security or other charges. By booking, I acknowledge having received notice of this potential charge and accept that Rovia™ recommends a credit card rather than a debit or bank card be used in the event the hotel requests the card. I understand that any such request made by the hotel is outside of the control of Rovia and is strictly a hotel policy. Should I have questions concerning the hotel’s policy, I accept responsibility for contacting the hotel independent of Rovia.

For peace of mind, why not consider an optional travel insurance plan through Travel Guard? Offering assistance with common travel problems like flight delays or lost luggage, Travel Guard can help you start your next adventure prepared for the unexpected!

Please contact Travel Support if you have special requests regarding bedding, meals or medical needs, or any other questions about this trip.

Please note: A host is provided only on trips with bookings of 10 or more adults.

Please note: At the time of booking, you will see a page with your order number and trip cost. This is your confirmation. Please retain and bring this information with you on your trip.

Gratuities are not included. We suggest providing gratuities at your own discretion.

Please be aware that children’s pricing is based on hotel rates, excursion costs and other inclusions.

Don’t forget to check out DT Local on the DreamTrips app for suggestions from our membership community on participating restaurants, spas, entertainment options and other activities near you.

Upon check-in at the hotel, each guest must present their passport and Mexican Tourist Card to the front desk. Mexican Tourist Cards are distributed by the airline and stamped by Mexican immigration authorities upon arrival into the country. The hotel will make copies of these documents to waive valued-added tax (VAT) charges.

For Mexican citizens, a 16% VAT (IVA) charge will be applied in addition to the room rate. The hotel will post taxes to the individual’s personal extras account. This amount is due upon arrival unless arrangements to postpone the charge to the master account have been made in advance.

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Rock Spa
Choose from the options below for your complimentary spa treatment (adults only).

• Sun Relief Wrap (50 minutes) — Spend too much time in the sun? Relieve skin discomfort and help prevent peeling using this exclusive wrap.

• Detoxifying Salt Polish (50 minutes) — Soften, refine and refresh your skin with this treatment based on plants and salts — this skin rejuvenating polish is also ideal to achieve a perfect tan.

• Detoxifying Wrap (50 minutes) — A purifying wrap that helps stimulate blood circulation and the lymphatic system, leaving your skin refreshed and radiant.

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Limitless all-Inclusive activities (included with 25% service fee):
• Unlimited spa treatments at Rock Spa.
• Select services at Posh Beauty Salon.
• Golfing.
• Fine dining and special dinners.
• Action-packed adventure tours and activities.
• Please review the resort’s Terms & Conditions here.

Cancellation Policy*: If you cancel 91 days or more before the start date of your trip, you’ll get a refund of the amount you paid for the trip less a fee of US$50. If you cancel between 46 and 90 days before the start date of your trip, you’ll get a refund less a fee of US$100. If you cancel within 45 days of the start date of your trip, your trip will not be refunded. All fees are applicable on a per-person basis.

*This cancellation policy is subject to rules and regulations in applicable jurisdictions in which our travel supplier is based. Therefore, in the event of conflict between the cancellation policy displayed here and cancellation terms in supplier booking terms, the provisions of the booking terms will prevail.

Name Change Policy: Name changes must be done no later than November 20 and are subject to a US$50 name change fee. Name changes after this date are not allowed.

Members can’t combine DreamTrips Points. Your membership level determines the maximum amount of DreamTrips Points you can use. If you have more than 50 Rovia Bucks, you can apply them in the checkout process.

Hotel/resort credits and/or discounts cannot be converted to cash, and any not used during your stay will expire immediately upon your departure. Member is responsible for paying any taxes that may be added to items purchased with hotel/resort credit.

In the unfortunate event that an activity or excursion is no longer available, we will substitute a similar activity of equal or greater value.

Make sure that your passport and visa, if applicable, are up-to-date before you leave! It’s important to double check that you have all the identification and other documentation required by the specific country you’re traveling to. In many countries, passports and visas must be valid for 6 months or longer after the trip end date. If you are unable to obtain the required identification and other documentation, the Cancellation Policy for this DreamTrip will apply.

Make sure that you request a name change or room change at least 31 or more days before the 1st day of your trip. Due to contractual supplier policies, we may not be able to confirm requested name or room changes to existing bookings for trips that are scheduled to travel within 30 days of your request.

Each individual, including each child, who is coming along with you on your DreamTrip is required to have a booking prior to the commencement of the trip. If you do not book and pay for each such person in advance of the trip, you will be charged the hotel’s then-current rate, not the trip price, for each such person at the time of your check-in.

Pricing for children is based on their age at the time of travel and may be subject to additional terms and conditions of individual hotels and all-inclusive resorts. Also, pricing for children can vary, and may be higher than pricing for adults. Therefore, before you book any travel, please check the relevant hotel or resort website for applicable terms and conditions as well as details regarding their pricing structure.

Pricing shown is for each person, and is based on 2 adults per room.

Please don’t consider your change requests official until you receive a confirmation email from us.